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Order Request
Please email the following details to
redbearjewels@btinternet.com
- Name
- Address
- Contact Number
- Stock Code
- Description of item
- Price
I will check availability and reply to your enquiry,
normally within 2 working days. Thank-you for your order.
Delivery
All orders will be dispatched as soon as possible after
receipt of full payment and allowing time for any cheque payments to clear. The
maximum time for delivery in normal circumstances is 2 weeks from date of order,
an actual dispatch date will be confirmed on receipt of order and payment.
Alternatively goods can be collected in person, by appointment only. Private
showings of the whole collection are also available, please enquire.
Postage and Handling
Costs are as follows:
Value of order under £20 - goods will be sent by first class Recorded Delivery.
Price dependent on weight of package, this will be advised with your order
confirmation.
Value of order £20 or more - goods will be sent by special delivery, prices from
£3.85 dependent on weight, postage cost will be advised with confirmation of
order.
Adjustments and Special Orders
I am happy to make adjustments to any item where possible or create you own
unique piece. Please email or telephone me to discuss your requirements and I
will provide a quote valid for 28 days.
Guarantee
All items are guaranteed for normal wear for a period of 12 months, if any
problems occur within that time please return with delivery note for repair or
replacement as appropriate
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